Our Terms and Conditions

 

Billing

 

  • For continuous service, Tara Firma Farms (TFF) will keep a credit card or electronic check for payment on file.  These methods of payment(s) will be utilized for food that is delivered and any associated delivery costs.  

  • If there is an outstanding balance that has not been paid within 5 business days, your account will be placed on a permanent hold until payment is received.

  • All members to submit a $20 bag deposit for their food shares.

  • Food ordered that is out of stock will not be charged to your account.  

 

Vacation Holds

  • In order to temporarily suspend deliveries, please contact a TFF staff member at farmhouse@tarafirmafarms.com or (707) 765-1202, no less than 48 hours prior to your delivery

 

Cancellations

  • In order to cancel your account, please contact a TFF staff member at farmhouse@tarafirmafarms.com or (707) 765-1202, no less than 48 hours prior to your delivery.  

  • Bag $20 deposit will be returned upon receipt of memer’s bag.  This deposit may also be donated the Tara Firma Farms Institute to continue our effort to teach children about farming and sustainability.

 

Home Delivery

  • Deliveries will be made at scheduled time frames utilizing delivery instructions provided by our members.  TFF is not responsible for theft or damage of any kind.      

  • There will be a delivery fee associated with each delivery that is made.

 

Drop Site Pickup

  • In the event that you are unable to pickup your order during the specific pickup window, you must contact the drop host directly to make pickup arrangements.

  • All orders must be picked up within 5 business days.

 

Farm Pickup

  • All orders must be picked up within 5 business days.

 

Farm Visits

  • Visits are only to be made during business hours (Saturday - Thursday; 10AM - 4PM)

  • Members are responsible for their guests.  Please treat our property with respect.

  • In the event that a member or one of their guests damages TFF property, of any kind, please report damage to a TFF staff member immediately.  

  • Members and their guests understand that visiting Tara Firma Farms risk serious and/or fatal injury.

 

 

 

All terms and conditions may be changed by TFF at any time.

 

 

 

Contact Us

 

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